patiencenco.com

Shipping Policy

Welcome to Patience’s Official Website

 

Last Updated: [2024-03-25]

List of Couriers:

Orders Within Malaysia (including Sabah & Sarawak):
– Citylink

When will I receive my parcel?

All orders are shipped within 1-3 business days excluding weekends.
(Office Hours: Monday – Friday, 9.00am – 5.30pm)

Peninsular Malaysia: 2 – 3 business days
Sabah & Sarawak: 5 – 7 business days

Note: Delivery may take longer than the information stated above depending on the courier service.

Will I receive a tracking number for my order?

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information via email or mobile.

If you have not received your tracking number within 48 hours, please check your email spam folder.

What is the shipping rate?

Peninsular Malaysia: RM8
Sabah & Sarawak: Shown at the Checkout Page*
International Orders: Shown at the Checkout Page*

*The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page you will be shown the cost of shipping, and you will have a chance to not place your order if you decide not to.

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